Online Parents' Evenings: A guide for parents

Parents Booking has been designed so that parents find it simple to use.

To help any parents who might not be sure how to log in, or how make their bookings, there are several short videos, each explaining how to undertake a specific task in the software. These videos are at the bottom of this page.

Instructions

Booking appointments

Online format

Online appointments have a timer at the top of the screen to ensure that the evenings run to schedule. They will automatically time out after the allotted time has elapsed.  If you feel you need further discussion with a teacher, do please arrange a meeting on another occasion.

If the same meeting needs to be accessed from two different devices because parents are in different locations, one parent can tick a box to share all their appointments with other family members.  Also, a ‘shareable link’ is embedded in every video meeting confirmation so that this can be forwarded to the other parent, for ease of access (one click, no login required). 

On the day of your appointments, you need to re-login at the website address above 10 minutes before your appointments are due to begin. You will be able to join the video meeting room, where you can wait for your appointment(s). 

Internet Browser Compatibility

You must use one of the below device and internet browser combinations for the video meeting technology to work:

·         Apple iPhone/iPad (iOS 11+): Safari

·         Android phone/tablet: Chrome or Firefox

·         Linux computer: Chrome or Firefox

·         Microsoft Surface: Chrome or Firefox

·         Mac computer: Safari, Chrome or Firefox

·         Windows computer: Chrome, Firefox or Edge (Chromium)

Troubleshooting Tips

Parents - Video Call Information